Privacy Policy

At MadeBysharks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.


Information We Collect:

* Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you place an order on our website.
* Usage Information: We automatically collect information about your interactions with our website, including your IP address, browser type, device information, and browsing behavior.

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.



How We Use Your Information:

* To Process Orders: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
* Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and events. You can opt-out of these communications at any time.
* Improve Our Services: We analyze usage data to understand customer preferences, improve our products and services, and personalize your shopping experience.
Information Sharing and Disclosure: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and providing services to you. We may disclose your information in response to legal requirements, enforce our policies, or protect our rights, property, or safety.

* Data Security:
* We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
* However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
* Your Choices:
* You can update your personal information and communication preferences by accessing your account settings on our website.
* You have the right to request access to, correction of, or deletion of your personal information. Please contact us if you wish to exercise these rights.
* Updates to this Policy:
* We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
* Contact Us:
* If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@madebysharks.com



Terms and Conditions

* Acceptance of Terms:
* By accessing or using our website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our website.
* Intellectual Property:
* All content on our website, including text, graphics, logos, images, and software, is the property of MadeBySharks and is protected by copyright and other intellectual property laws.
* Product Information:
* We make every effort to accurately display product descriptions, pricing, and availability on our website. However, we do not guarantee the accuracy, completeness, or timeliness of this information.
* Order Acceptance:
* Your placement of an order on our website constitutes an offer to purchase the products listed in your order. We reserve the right to accept or reject your order for any reason.
* Payment and Pricing:
* Prices for our products are subject to change without notice. We accept payment via [payment methods accepted]. You agree to provide accurate and complete payment information when placing an order.
* Shipping and Delivery:
* We aim to process and ship orders promptly, but we cannot guarantee delivery times. Shipping costs and delivery options will be displayed at checkout.
* Returns and Exchanges:
* Please refer to our Refund Policy for information on returns, exchanges, and refunds.
* Limitation of Liability:
* MadeBySharks shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our   website or products.

* Governing Law:
* These Terms and Conditions shall be governed by and construed in accordance with the laws of 6 kelani lane Lagos 100001, without regard to its conflict of law provisions.



Refund Policy

* Returns and Exchanges:
We accept returns and exchanges on unworn, unwashed, and undamaged merchandise within 10 days of purchase. To initiate a return or exchange, please contact us at madebysharks@gmail with your order number and reason for return.

* Refunds: 
Refunds will be issued to the original payment method used for the purchase. Please allow 5 business days for the refund to be processed and reflected in your account.

* Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

* Exclusions:
Certain items, such as sale or clearance items, may be non-returnable or subject to different return policies. Please refer to the product description or contact us for more information.



Damaged or Defective Items:

* If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as appropriate.
* Final Sale Items:
* Some items may be marked as final sale and are non-returnable. Please review the product description carefully before purchasing.
* Contact Us:
* If you have any questions or concerns about our Refund Policy, please contact us at info@madebysharks.com , WhatsApp +2348087379791 Instagram @_madebysharks.

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